Terms & Conditions

Please take note of the following important information regarding our television repair services:

• Broken or Cracked Screens: If your television screen is broken or cracked, we will provide quotes exclusively through email. We will not send technicians to your location unless you agree with the quote provided. Please be aware that a call-out charge still applies in this case.
• Appointment Payments: When you book an appointment with us, the payment made covers the cost of our visit to your home/office or the quotation provided. These payments are strictly non-refundable.
• Non-Refundable Call-Out Charges: Under any circumstance, call-out charges are non-refundable.
• Returns Policy: Please note that we do not accept returns after 24 hours of the repair being completed.
• Warranty Terms: All our television repairs come with a 90-day warranty. After the 90-day period, we cannot be held responsible for any faults that may arise. Repairs are not eligible for refunds.
• Exclusions from Warranty: Our warranty does not cover broken or failed television screens, items with physical damage, water damage, fire damage, or any device screens. Additionally, we will not respond to any complaints or demands without a receipt.
• Data Loss and Backup Responsibility: We cannot be held responsible for any data loss.
• Responsibility for Other Malfunctions: We will not be held responsible for any malfunctioning of other parts during the repair process.
• Inventory Care: We will not be held responsible for the care of your inventory beyond the repair service provided.
• We value your understanding and cooperation regarding these terms and conditions. If you have any further questions or concerns, please don’t hesitate to contact us.